The main duties of the ICT and Statistics unit are:

1. Maintain and troubleshoot all network and computer related issues;
2. Integrate security, physical control solutions for all confidential data and systems;
3. Monitor performance and manage parameters to provide fast responses to front-end users;
4. Integrate and configure computer networking for best performance;
5. Troubleshoot and repair of hardware, operating systems and applications;
6. Monitor and maintain computer systems and networks;
7. Identify security gaps and provide relevant solutions in consultation with the Operations manager;
8. Network security monitoring
9. Test and evaluate all new technology including M&E systems e.g. database systems, websites etc.;
10. Conduct electrical safety checks on computer equipment;
11. Enhance office IT system through appropriate upgrades and advise Operations Unit on changes or improvements required;
12. Help install and support of all ICT hardware and software;
13. Technical support, development and management of communication services such as fixed and wireless data networks, telephone systems, voicemail, and high speed access to the internet;
14. Technical, support, development and management of collaboration facilities such as email, calendaring, instant messaging and document sharing;
15. Manage data acquisition trials
16. Assessing statistical results and analyse trends
17. Applying statistical methodology to complex data
18. Manage and implementing data gathering/management computer systems and software
19. Using statistics to make forecasts and to provide projected figures and
20. Present information in a variety of formats and conveying complex information to people who may not be specialists

1. ICT POLICY

Tanzania Atomic Energy Commissions Information and Communication Technology (ICT) policy is being proposed in recognizing the opportunities and the potential that comes along with observing best practices when using ICT. The objective of this policy is to ensure that all ICT resources of the Commission are procured, implemented, operated, used and disposed (when necessary) in a manner that does not compromise security, integrity, confidentiality and continual availability of services.  Security, integrity, confidentiality and ever-ready services will guarantee positive impact of ICT to the Commission’s corporate vision and mission. By understanding that it is very essential to build on achievements which have already been made, special emphasis is put on areas where achievements have been less and on strengthening identified weakness areas. The document stipulates policy statements on critical ICT areas, and the strategies to enable their implementation. The policy is organized in the following distinct and critical areas of ICT:  ICT Infrastructure and Services, ICT Security, Disaster recovery, ICT project Management, ICT acceptance use, Outsourcing and third party agreement, capacity building, Web content development, ICT standards, Integrated Management Information System, Implementation Monitoring and Evaluation. For each area, we present the policy issue, statements and strategies.

2. ICT DISASTER RECOVERY AND BUSSINES CONTINUITY PLAN

The purpose of this document is to provide the process and guide for the recovery of the ICT systems and associated processes immediately following an incident interrupting service. It represents the assertion of control to minimize the impact on Commission business. This document only considers restoration of ICT services within the Commission and as such forms one part of a comprehensive Commission-wide business continuity plan (BCP).

3. INFORMATION AND COMMUNICATION TECHNOLOGY SECURITY POLICY

Internet usage in our country is becoming a common way that many people prefer to communicate, share data, provide services to clients and process information among others. However, this broad access has also brought with it the possibility of data theft, hence disclosure of private information, which has caused many organizations and institutions to lose their credibility and reputation in the society. It is important to note that, the threat of data theft may originate from internal or external people of the Organization. As the threats above are increasing, ICT Security issue has become a priority for many Organizations. The Commission further understands that ICT systems are vulnerable to attacks and there are security threats which need mechanisms to protect organizational ICT resources against the threats and attacks. But in order to properly address ICT security, the Commission must have in place ICT Security Policy and Procedures document. In addition, improper handling (collection, storage, processing and transmission) of organizational data would infringe rules and regulations governing data confidentiality, integrity and availability. This policy is in line with the National ICT Policy 2016   and other relevant Government circulars that aim at creating a secured environment that would enhance service delivery while protecting organizational resources. This document covers various things including Tanzania Atomic Energy Commission vision and commitment to security.

4. INFORMATION AND COMMUNICATION TECHNOLOGY GUIDELINES

The purpose of this document is to provide mechanisms for guiding both, the handling and use of ICT facilities of the Commission. The Guidelines put forward best practice when using Commission ICT facilities. These Guidelines are in line with the National ICT Policy 2016, TAEC ICT Policy 2018, and other relevant Commission policies that aim at creating a proper handling and use of ICT facilities that would enhance service delivery while protecting organizational resources.

5. INFORMATION COMMUNICATION TECHNOLOGY REGULATIONS

The purpose of this document is to provide mechanisms for regulating   the handling and use of ICT facilities of the Commission. The Regulations put forward best practice when using TAEC ICT facilities. These Regulations are in line with the National ICT Policy 2016, TAEC ICT Policy, and other relevant Institutional policies that aim at creating a proper handling and use of ICT facilities that would enhance service delivery while protecting organizational resources.

As our processes and services get into the digital world, the need for implementing solutions to facilitate process automation accelerates. In other words, process automation becomes more important to minimize errors, and boost productivity and success of the company. Automation makes it possible for businesses to improve productivity and optimise existing procedures which saves time, money and human efforts. Automation includes sophisticated and complex tasks to make our business run more smoothly. Process automation IT refers to the ability of a technological system to execute a series of tasks which are originally performed by humans. Such automation also controls; corrects and makes visible the status of workflows and tasks; and generates reports throughout the process.

1.      ELECTRONIC DOCUMENT MANAGEMENT SYSTEM (EDMS)

The Tanzania Atomic Energy Commission is establishing a Document Management System that will primarily allow capturing, tracking and managing electronic documents. The DMS will provide an abundance of features that range from accepting document from different sources and locations to allowing multiple document management tasks as per TAEC documentations procedures and guidelines. The final goal of the DMS implementation is to provide effective, efficient, secure and quality document processing environment for the Commission such as simplify the online process of radioactivity analysis certificates (RACs), licensing hence shorten time to process all certification processes, laboratory systems and be an important tool to allow communication between head office and zonal offices. The Document Management System will replace the current manual document processes and procedures.

 2. LIBRARY MANAGEMENT SYSTEM

Due to increasing users’ needs and advances in science and technology, there is a need to automate core library services. This activity is intended to automate core activities of TAEC library so as provide timely, cost effective and accurate open source automation solution   to users. Libraries have become driving forces in supporting teaching and researching. In order for the library to accomplish such roles, there is a need for the Library to automate its core activities so as to be able to address needs of clients. Library automation has important role in day to day library activities. These include:

• It facilitates increased operational efficiencies, through relieving library staff from clerical chores so that they can be available for other user-oriented services;
• It  assists  to  improve  the  quality,  speed  and  effectiveness  of  information acquisition, processing, storage, retrieval and readers services;
• It facilitates access to information by remote users and other stakeholders, such as the general public,
• Improve access to resources on other networks and systems, including the Web;
• It   facilitates   wider   information   dissemination   to   clients   through   various information services such as Current Awareness Services (CAS) or Selective Dissemination of Information (SDI);
• It enables the library to share its resources with other libraries and communicate with each other.